Privacy Policy

MedhaTrix (“we”, “us”, or “our”) operates this website to provide information about our coaching programmes, faculty, facilities, notices, blog content, and ways to contact us. This Privacy Policy explains how we collect, use, store, and protect personal information when you use this website and related enquiry or application features.

By using the website or submitting a form, you agree to this policy. If you do not agree, please do not use the site or submit personal data through it.

Who We Are

MedhaTrix — competitive examination coaching and related educational services.

Registered / correspondence address:
SCR -29, Unit III, Kharavela Nagar, Near Keshari Talkies, In front of State Library, Bhubaneswar. Odisha. Pin-751001

Email: medhatrix4u@gmail.com

For privacy-related requests, please contact us using the email above and include “Privacy” in the subject line.

Information We Collect

We may collect the following types of information, depending on how you use the site:

  • Enquiry and contact data: When you submit forms (for example, course enquiries, contact messages, or homepage enrollment interest), we may collect your name, mobile number, email address, course or subject of interest, and any message you choose to provide.
  • Technical data: Such as browser type, device type, approximate location (from IP where available), pages visited, and timestamps. This is often collected automatically by our hosting environment or standard web server logs.
  • Cookies and similar technologies: Our site may use cookies or local storage required for basic functionality (for example, session or preference cookies where used). If we add analytics or marketing tools in future, we will update this policy and, where required, provide appropriate choices.

How We Use Your Information

We use personal information for purposes that include:

  • Responding to enquiries about courses, batches, fees, and admissions;
  • Contacting you by phone, SMS, or email regarding the services you asked about;
  • Operating and improving our website and internal processes;
  • Complying with legal obligations, court orders, or lawful requests from authorities;
  • Protecting the security and integrity of our systems and users.

We do not sell your personal information. We do not use automated decision-making that produces legal or similarly significant effects solely based on your data submitted through this public website.

Legal Basis and Consent

Where applicable law requires a legal basis, we rely on your consent when you voluntarily submit forms, and on legitimate interests in operating our institute, communicating with prospective students, and maintaining a safe online presence. You may withdraw consent for non-essential processing where the law allows, subject to any overriding legal retention requirements.

Sharing and Disclosure

We may share information with trusted service providers who assist us (for example, website or email hosting, IT support), only as needed for them to perform their services and under appropriate confidentiality arrangements.

We may disclose information if we believe in good faith that disclosure is required by law, to enforce our terms, or to protect the rights, property, or safety of MedhaTrix, our students, staff, or the public.

Data Retention

We retain enquiry and contact records for as long as needed to handle your request, manage admissions and student relations, and meet accounting, legal, or regulatory requirements. When data is no longer required, we delete or anonymise it in line with our internal practices and applicable law.

Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, or misuse. No method of transmission over the internet is completely secure; you share information at your own risk beyond what reasonable security can guarantee.

Your Rights

Depending on applicable law (including the Information Technology Act, 2000, and the IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, where they apply), you may have the right to:

  • Request access to personal data we hold about you;
  • Request correction of inaccurate or incomplete data;
  • Withdraw consent for processing that is based on consent, where withdrawal does not conflict with legal obligations;
  • Raise a concern with a relevant supervisory or grievance authority, where available.

To exercise these rights, email us at the address in the “Who We Are” section. We may need to verify your identity before fulfilling certain requests.

Children’s Privacy

Our services are primarily directed at students and parents considering coaching programmes. If you are under 18, please use this website with a parent or guardian’s involvement. If we learn that we have collected personal information from a child in a way that is not permitted, we will take steps to delete it where appropriate.

Third-Party Links

This site may link to external websites (for example, maps or social platforms). We are not responsible for the privacy practices of those third parties. Please read their privacy policies before providing personal data to them.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the bottom will change when we do. Continued use of the website after changes constitutes acceptance of the revised policy, except where your explicit consent is required by law.

Last updated: May 15, 2026